Why use us

Item: Why Use Us
Author: Clients

It’s important to get the best service at the right price. You’ll want the best quote possible after deciding to use an architect or designer to work on the design and structure of your new building or add on.

Because it's all about happy customers...

The architects and designers will not only provide excellent plans, but will also ensure you get the most competitive price around. With innovative, unique and elegant designs, your new structure will stand out as one of a kind.

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We pride ourselves on the fact that we appreciate and honour every inquiry or query. You will get an automated response within seconds and get a direct response from us within a few hours. We ensure that professionals referred to you are best suited for your needs and follow up on them for excellent service. We don’t just forget you the moment that one need is met; we keep in touch regularly with you and give you market and industry trends and updates frequently.

Expertise

We aim to do everything right and give you the highest standard of services ever, so knowledge of this industry is paramount, and that helps us in choosing professionals we offer to you, our customers. By giving you three quotes, we will ensure it is competitive, and you will get the best price.

Excellence

We go the extra mile just to satisfy you and ease you of the stress of looking for professionals. We don’t just list every architect available; we go the extra mile of researching and doing background checks of every professional on our list. All registered architects have an excellent profile.

Integrity

We only provide you thoroughly researched and proven professionals; so when we tell you that this architect is one of the foremost around you, we know, and we mean every word. Honesty is our only policy. We don’t just rate these professionals with minimum standards but also ensure legal compliance.

Client follow up

Client Feedback

All our architects have a minimum of five years experience in the designing, building, installation, and repair of buildings. Most of them have vast portfolios and are ever ready to show them to you on request. They are committed to providing you with only the most qualitative services and top quality materials.

Complaints Procedure

Our priority is to provide the most excellent possible service, so we believe it is of utmost importance to deal with complaints immediately. You will be offered the most suitable resolution step within five days. Sometimes, it may take longer, but we will keep you informed throughout the process. We will try to address your concerns, give you an explanation and discuss any needed action.

Testmonials

I needed a credible referral for architects in the Johannesburg area for our new office building; the architects.co.za did a perfect job of giving me not just the best architects around but also, architects with very reasonable quotes. My favourite part was that they didn’t just shove one architect down my throat, they gave me deciding power. I got quotes and profiles from three different firms.

The professionalism displayed by TheArchitects.co.za and the three architecture firms they referred to us was mind blowing. It was like the only thing they wanted to do was please us over and over again regardless of our demands. I would recommend TheArchitects.co.za anytime for your go-to “yellow page” for professional and good architects.

I would highly recommend TheArchitects.co.za for referrals for quality architects who are professional and pay close attention to detail. All registered architectural firms are thoroughly investigated, so you are “scam-proof.” They also give you professionals with very competitive rates that you can hardly beat anywhere.

We have always visited the TheArchitects.co.za website for the best architects around. So when we need to do a facelift for the new building we have just acquired in Cape Town, we automatically logged on for great referrals. True to reputation, we were not disappointed. All references were so good with competitive rates that it was so hard to make a decision. When we finally did, there was no regret. I recommend TheArchitects.co.za for the best architects close to you.

When I had issues with a particular architect I chose out of the three options, I reported the matter to TheArchitects.co.za, and they were very swift in their response. Their conflict resolution methods were very impressive. All issues were resolved as needed with excellent professionalism as well. I would use them over and over again and highly recommend them to anyone.

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